- ABOUT US
- BOOK LISTS
- STORE UPDATES DURING COVID-19
- XPLORING MINDS
- STEVE'S BOOK REVIEWS
- STORY TIME AND PLAY TIME
- We support THE ME TOO MOVEMENT!
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Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
- Where are you located?
- 3633 W. 32nd Avenue Denver, CO 80211
- Where do I park? Street
- What are your hours?
- Tuesday - Saturday 10:00 AM - 7:00 PM
- Sunday - Monday 10:00 AM - 5:00 PM
- How do I contact you? email@example.com or 303-908-7016
- If I find a book on your site, does that mean it's currently in stock at your store?
- Not necessarily. If your order is time sensitive, please call us to confirm availability.
- I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
- No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
- When will I get my book(s)?
- For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
- What if I need to return something? We do not acept return only exchange or credit.
- What forms of payment do you accept?
- We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up in store, you may pay in cash.
- How can I check the status of my order?
- Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.